Effective 11/18/18

(F.A.Q'S)
Frequently Asked Questions
DEPOSITS, PAYMENT PLANS, SERVICE CHARGE & CRUISE INFORMATION
IMPORTANT NOTICE
"PLEASE READ"

Important Notice: This is a "Special Theme Cruise Event" in which all reservations made are bounded by the cancellation terms and conditions set forth by KIQ Tours and Aqua Boogie Cruises and not by the cancellation terms and conditions of any cruise line. By reserving travel as a member of the Aqua Boogie Theme Cruise all members acknowledge compliance to these terms and conditions set forth below and at no time can hold KIQ Tours nor the cruise lines liable for any independent agent's or representative's additional terms of cancellations when traveling with the Aqua Boogie Cruise as a representative of that group or individual.

All payments noted as "Mandatory" are required. These minimum payments MUST be received on or before the date noted in order to continue your eligibility for the special rates, discounts and incentives afforded to you. If any "Mandatory" payment is not received on or by the noted date, your or a member(s) of your group reservation will be canceled with loss of all incentives and entitlements to this reservation booking. Guests are highly encourage to make the "Mandatory" payments at least one week before the required date to ensure receipt and processing of payment.

Please note that any guest requiring a final payment extension must make such request at least 2 weeks before the final payment due date. All extensions will be incur a $75.00 Payment Extension Fee for every approved final payment extension required.

 
 

"EARLY-BIRD DISCOUNT" PAYMENT PLAN OPTION
$100.00 DISCOUNT
(Expires 12/18/18)
(Name Changes Allowed)

All reservations require a $50.00 (Cruise-Only) or $100.00 (Cruise-Air) per person nonrefundable deposit to qualify for the Early-Bird "Discount" Package. Additional or larger deposits/payments amounts can be made at anytime at the discretion of the traveler.

LOWER RATE GUARANTEE: If you find a lower rate offered directly from the cruise line we will adjust your package rate to reflect that rate less the Aqua Boogie Entertainment Package Options. No adjustments to your rate will be authorized after the Final Payment date under this package plan.

 

         
Deposit Due Date
Without Air
With Air
Mandatory Deposit/Payment Amount Required
 
12/18/18
$50.00 (M)
$100.00 (M)
EARLY-BIRD DISCOUNT DEADLINE
01/11/19
$150.00 (M)
$200.00 (M)
Mandatory Payment Date
01/25/19
$150.00 (M)
$200.00 (M)
Mandatory Payment Date
02/08/19

$150.00 (M)

$200.00 (M)
Mandatory Payment Date
02/15/19
$100.00 (M)
$150.00 (M)
Mandatory Payment Date
03/08/19
$150.00 (M)
$300.00 (M)
Mandatory Payment Date
03/22/19
$100.00 (M)
$150.00 (M)
Mandatory Payment Date
04/12/19
$200.00 (M)
$200.00 (M)
Mandatory Payment Date
05/10/19
$100.00 (O)
$100.00 (O)
Optional Payment Date
06/02/19
$Balance (M)
$Balance (M)
Mandatory Payment Cruise Balance Due
 
(O) Optional
(M) Mandatory

 
 

"STANDARD DISCOUNT" PAYMENT PLAN OPTION
$50.00 DISCOUNT
(Expires 1/11/19)
(Name Changes Allowed)

All reservations require a $100.00 (Cruise-Only) or $150.00 (Cruise-Air) per person deposit to qualify for the Standard "Discount" Package. Additional or larger deposits/payments amounts can be made at anytime at the discretion of the traveler.

LOWER RATE GUARANTEE: If you find a lower rate offered directly from the cruise line we will adjust your package rate to reflect that rate less the Aqua Boogie Entertainment Package Options. No adjustments to your rate will be authorized after the Final Payment date under this package plan.

 

         
Deposit Due Date
Without Air
With Air
Mandatory Deposit/Payment Amount Required
01/11/19
$100.00 (M)
$150.00 (M)
STANDARD DISCOUNT DEADLINE
01/25/19
$200.00 (M)
$250.00 (M)
Mandatory Payment Date
02/08/19

$150.00 (M)

$200.00 (M)
Mandatory Payment Date
02/15/19
$100.00 (M)
$150.00 (M)
Mandatory Payment Date
03/08/19
$150.00 (M)
$300.00 (M)
Mandatory Payment Date
03/22/19
$100.00 (M)
$150.00 (M)
Mandatory Payment Date
04/12/19
$200.00 (M)
$200.00 (M)
Mandatory Payment Date
05/10/19
$100.00 (O)
$100.00 (O)
Optional Payment Date
06/02/19
$Balance (M)
$Balance (M)
Mandatory Payment Cruise Balance Due

 
 

CANCELLATIONS POLICY:

Super Saver Package Date Early-Bird Package Date Standard Cruise Package Date
Deposit N/A   Deposit $150.00 Nonrefundable Deposit Fully Refundable  
$ Final Payment Due   $200.00 Cancellation Fee 2/16/19 $200.00  Cancellation Fee 2/16/19
  No Refund After   50% Cancellation Fee 5/11/19 50% Cancellation Fee 5/11/19
      75% Cancellation Fee 6/1/19 75% Cancellation Fee 6/1/19
        No Refund After 7/6/19   No Refund After 7/6/19
                 
                 
                 
                 
                 
                 

Cash App, Venmo, Zelle, Money Orders, Certified Checks, Visa, Master Card, Discover Card and American Express Accepted.

All payments noted as "Mandatory" are required. These minimum payments MUST be received on or before the date noted in order to continue your eligibility for the special rates, discounts and incentives afforded to you. If any "Mandatory" payment is not received on or by the noted date, your or a member(s) of your group reservation will be canceled with loss of all incentives and entitlements to this reservation booking. Guests are highly encourage to make the "Mandatory" payments at least one week before the required date to ensure receipt and processing of payment. Please note that any guest requiring a final payment extension must make such request at least 2 weeks before the final payment due date. All extension will be incur a $75.00 Payment Extension Fee for every approved final payment extension required.

TRAVEL INFORMATION
EMBARKATION/DEBARKATION INFORMATION
WHAT TIME CAN I GET ON THE BOAT

Embarkation:
Miami - 12:00 PM

All guests must check-in at least 30 minutes prior to departure.

WHAT TIME DO I MAKE MY RETURN FLIGHT FOR
To allow sufficient time for U.S. Customs clearance, it is recommended that you schedule air flights no earlier than the following times.

Debarkation:
Miami - 10:00 AM
Ft. Lauderdale - 11:00 AM


PORT CHARGES
Port charges include: (i) Taxes/fees assessed by governmental and other agencies, (ii) costs incident to entering/leaving ports such as pilotage, (iii) costs incurred while in port, such as stevedoring, waste removal and payroll for port-related functions.

LIQUOR POLICY
Alcoholic beverages are prohibited from being brought onboard the ship with the exception of wine.

Alcoholic beverages purchased in foreign ports may not be consumed in public areas, on deck and are not served to anyone under the age of 21. Liquor purchased at Port of Calls and from the gift shops will be held for you and delivered on the last night of the cruise.

CLOTHING
Casual attire is in order during the day. For one or two nights, formal attire or dark suit is suggested. The dress code for other evening ranges from sport coat and tie to casual resort wear. Shorts and T-shirts are not permitted in the dining room during dinner.

TIPPING
Tipping is at your discretion. As a guideline, MSC recommends $13.00 per day for gratuities for the following services: Room Steward, Dining Room Staff, Alternative Dining Staff. Daily tipping guidelines apply regardless of dining options selected. For your convenience, a 15% gratuity will be automatically added to your bar bills. Pre-paid gratuities can be purchased in advance per person for cruise if you choose. Contact your travel agent or group leader for this information. Currently pre-paid gratuities for this sailing will be $91.00.

SPECIAL DIETS
MSC Cruise Lines can arrange special diets requirements. All request must be made at least 2 weeks prior to sailing. You should discuss the method of preparation of menu items with your waiter or headwaiter. There may be limitations in our ability to accommodate special orders. Kosher meals may not be available.

GUARANTEED SHARE PROGRAM
KIQ Tours will find you up to three companion roommates on a guaranteed share basis (subject to stateroom availability). This program is only available on a cruise-only (no airfare included) basis for guests of the same sex who are at least 21 years old.

CHANGE ITINERARY
KIQ Tours and MSC Cruise Lines reserves the right to cancel or substitute any events, schedules, port of calls at anytime and for any reason whatsoever without prior notice, and shall not be liable for any loss to guests by reason of such cancellation or substitution. Reservations are subject to change in the event of a full–ship charter.

RESPONSIBILITY
KIQ Tours and the cruise lines neither controls, nor operates, nor is it responsible for the actions of independent contractors, such as airlines, railroad companies, tour operators or ground transporters. KIQ Tours and the cruise line denies any responsibility or liability for late arrival of your flight, train, or for any illness, injury, damage, loss of cruise time or other irregularities resulting there from. The cruise lines responsibility does not extend beyond the vessels. You are responsible for arriving at the respective ports on the time for embarkation and for joining the vessel at its next port of call if, for any reason, you miss a scheduled sailing. The cruise line reserves the right to refuse or discontinue passage to anyone when, in cruise lines judgment, it would be considered a risk to the guest’s own well being or that of any other guest.